Shipping Policy
Last Updated: December 27, 2024
Payment Methods
We offer two convenient payment options:
- Cash on Delivery (COD): Pay when you receive your order
- Online Payment: Credit/debit cards and other digital payment methods Coming Soon.
Cash on Delivery (COD) Terms
- Available in selected areas only
- Please keep the exact amount ready for delivery
- Valid ID may be required at the time of delivery
- Cash or UPI payments accepted for COD
Delivery Areas
We currently deliver to:
- [Morocco (Casablanca - other cities Coming Soon ...)
- Check your pin code on the checkout page for delivery availability
- COD availability varies by location
Delivery Times
- Standard Delivery: 3-5 business days
- Express Delivery: 1-2 business days (where available)
- Delivery times may vary based on location and availability
- Orders are processed Monday through Friday
- No deliveries on public holidays
Shipping Costs
- Free shipping on orders above [free]
- Standard shipping fee: [10 DH - 1$]
- Additional charges may apply for remote locations
Order Tracking
Track your order:
- Tracking number provided via email after dispatch
- Track through our website using your order number
- SMS updates on delivery status
Failed Delivery
In case of failed delivery:
- Two delivery attempts will be made
- Additional delivery attempts may incur extra charges
- Order will be returned to sender after failed attempts
- Refund will be processed as per return policy
Contact Us
For shipping-related queries:
- Email: km2h@km2h-building.com
- Phone: 0661967151
- Website: testingapp.website