Refund Policy
Last Updated: December 27, 2024
Overview
We want you to be completely satisfied with your purchase. If you're not satisfied, we're here to help.
Refund Eligibility
- Items must be returned within 7 days of delivery
- Products must be unused and in original packaging
- Original proof of purchase is required
- Items must be in resalable condition
- All accessories and free items must be returned
Non-Refundable Items
- Used or damaged products
- Items without original packaging
- Products with removed tags or labels
- Items showing signs of use or wear
Refund Process
- Contact our customer service within 7 days of delivery
- Receive return authorization and instructions
- Pack the item securely in its original packaging
- Our team will collect the item from your address
- We'll inspect the returned item
- Cash refund will be processed if return is approved
Refund Timeline
- Returns are typically processed within 2-3 business days after receipt
- Cash refunds are processed immediately upon return approval
- You will be notified via email about the status of your refund
Contact Us
For any questions about our refund policy, please contact us:
- 📧 Email: km2h@km2h-building.com
- 📱 Phone: 0661967151
- 🌐 Website: testingapp.website