Return Policy

• Returns are accepted within 7 days of delivery
• Return request must be initiated through our customer service
• Damaged items must be reported within 24 hours of delivery

• Product must be unused and in original condition
• All tags and labels must be attached
• Original packaging must be intact
• All accessories and free gifts must be included
• Proof of purchase is required

1. Contact our customer service team with your order details
2. Explain the reason for your return
3. Receive return authorization and instructions
4. Pack the item securely in its original packaging
5. Our team will schedule a pickup from your location
6. Return will be inspected upon receipt

• Used or damaged products
• Items without original packaging
• Products with removed tags
• Customized or personalized items
• Items showing signs of use or wear

• We will arrange pickup for approved returns
• Returns due to our error are free of charge
• Customer is responsible for proper packaging
• Damage during return shipping may void refund eligibility

• Returns are processed within 2-3 business days of receipt
• Inspection process may take up to 24 hours
• You will receive email updates about your return status
• Approved returns will be refunded in cash

For return-related queries, please contact us:

• 📧 Email: km2h@km2h-building.com
• 📱 Phone: 0661967151
• 🌐 Website: testingapp.website